Frequently Asked Questions
- Do Safari Juices require steeping?
- What is the VG:PG ratio of Safari Juices?
- What exactly is in your eJuice?
- Can I place an order with custom nicotine strength, VG:PG ratio or bottle size?
- Will my order be confiscated at the border?
- Where do Safari Juices ship from?
- Where are you located?
- Will I have to pay taxes on my order?
- What currency do you use?
- What payments do you accept?
- How can I track my package?
- I placed an order but haven't received any confirmation?
- Do you have a B&M?
- Can I pick-up my order?
- If you're based in Canada, why is Canadian shipping more than American?
Do Safari Juices require steeping?
All of our eJuices are pre-steeped and are ready to vape right away. Due to differences in delivery speeds and the subjective nature of taste and smell, our products can be further steeped (or not) to your personal preference.
What is the VG:PG ratio of Safari Juices?
All of our products are made with 75% VG, which makes for a perfect mix of vapour production and flavour that works great with both RDA and RTA users.
What exactly is in your eJuice?
Our ingredient list is simple: USP grade vegetable glycerin and propylene glycol, ISO/IEC tested and GC-UV validated nicotine, and non-GMO flavourings (and a sprinkle of love). That's it. We don't add colourings, sweeteners, water or alcohol.
Can I place an order with custom nicotine strength, VG:PG ratio or bottle size?
Since all of our eJuices are pre-steeped after they are mixed (some for weeks), custom orders would delay fulfillment and delivery to unreasonable lengths. For this reason, we are unable to accept custom orders at this time.
Will my order be confiscated at the border?
If you are from Canada or USA, your order will ship domestically and will never cross any borders. For orders outside of Canada and USA, please inquire about the laws and regulations in your country before placing an order.
Where do Safari Juices ship from?
For Canadian orders, we ship from Ontario, Canada. For American and International orders, we ship from Georgia, USA.
Where are you located?
We are based in Toronto, Canada.
Will I have to pay taxes on my order?
All of our products include taxes. However, orders outside of Canada and USA may be subject to duty tax upon entry to the country of destination.
What currency do you use?
All prices are in USD. A credit card in any currency can be used and a conversion from USD will be applied at the most current exchange rate.
What payments do you accept?
We accept credit credits (Visa, MasterCard, Discover, American Express) and Bitcoin from anywhere in the world. If you can't use in either of these payment methods, please contact us.
How can I track my package?
Once your order ships (usually next day), you will receive a Shipping Confirmation email along with tracking details.
I placed an order but haven't received any confirmation?
Please check the spam box. You can also track the status of your order within your account.
Do you have a B&M?
At this time we don't own a retail shop, but you can find our eJuice in various stores all over the world.
Can I pick-up my order?
Unfortunately, at this time we don't allow local pick-ups.
If you're based in Canada, why is Canadian shipping more than American?
Unfortunately, Canada Post is much more expensive than USPS and the is something that we don't have much control over. We were able to reduce Canadian shipping by 11% and are always on a lookout to lower it even further... hang in there.